Not just Refurbished, Cisco Certified Refurbished!

In today's challenging economic environment, smart IT organizations utilise both new and used Cisco equipment strategically to get the most out of their networks. Whether used Cisco equipment is employed to lower the cost of the network infrastructure, to add capacity to existing legacy networks, to develop network sparing and disaster recovery capabilities, or fulfill unforeseen emergency needs, the one thing your customers want most when buying used Cisco equipment is peace of mind.

The Cisco Certified Refurbished Equipment program helps partners drive new business opportunities and provide customers who are on a limited budget with Cisco products, but also with need for older products to maintain their legacy network,  with no compromise on quality and support. In addition, the program enables partners to retain and service those customers who are looking for End-of-Sale equipment to maintain their legacy networks.

Key highlights: 

• Comprehensive Catalog - over 2,800 different models of current and end-of-life certified remanufactured Cisco equipment across all technologies.
• Equipment you can trust - all CCRE has been refurbished, upgraded, tested, and inspected to meet Cisco specifications.
• Secure products - Cisco certified means no outdated, counterfeit, stolen or impoperly refurbished units to add risk to your customer's network infrastructure.
• Fully licensed - comes with software license already included: no need to purchase a software license separately as is necessary with other used Cisco equipment from unauthorized resellers.
• Priced competitively with no hidden costs - list prices starting at 25% to 75% of original new list prices to fit within your customer's budget.
• Financing is available through Cisco Capital to further increase budget flexibility.

How do you benefit from CCRE? 

1. Sell more: combine Cisco Certified Refurbished Equipment with new Cisco products to sell more Cisco technology for the same capital expenditure.
2. Win incremental sales: offer refurbished products to customers who need older generation products for spares and maintenance and may be buying them elsewhere today.
3. Protect profit margins: Offer CCRE help customers meet their tight spending budgets without eroding your margins.
4. Protect and retain customer base: offer Cisco Certified Refurbished Equipment as a trusted alternative to unauthorized reseller offerings
5. Increase sales in the SMB < 100 employees market: refurbished products enable your "S" customers start earlier with Cisco and grow with Cisco.
6. Close deals faster: offer Cisco Certified Refurbished Equipment as an alternative to requesting time consuming and costly "one-off" price deviations 

How does it work?

1. You have a project where you want to offer Refurbished Cisco Equipment. If you have a CCO account, please go Cisco's refurbished websitel and log into the portal by clicking on the "View Inventory" icon on the right hand side of the webpage.
   
   Important! Note that the data presented on the portal is an indication of the inventory levels at that time and are only binding with an Approval Code from Cisco.
2. Contact you Comstor Account Manager to check if you are entitled to buy Cisco Refurbished products.
3. If you are, you will receive an Authorisation Code and with this code Comstor will provide you with a quotation for your project. The Authorisation Code and Quotation are valid for 30 days.

Important Facts to Know

• All Cisco Refurbished products are mainly available through Cisco Distribution Partners (CDP)
• Cisco Refurbished Kit is sold on a first come first served basis and is subject to product availability.
• Cisco Refurbished products are recognized by the “-RF” extension behind the product number, and special labels on the packaging.

Questions & Answers on the Cisco Refurbished Equipment Program:

• What does ‘Refurbished Equipment is available on a "first come, first served"basis’ mean? Because inventory changes daily and select SKUs are limited in quantity at any given time, you should understand when, where and how to position products during salessituations. Although Cisco aims to minimise inventory outages, the product inventory levels will flucuate from teh time of quote to the time the purchase order is actually received. In those situations where the time between quote and anticipated receipte of a purchase order is more than 1 week, it's recommended that you discuss the opportunity with Comstor.  Please note that the inventory levels are updated in real time on the web portal.
• Can you order Refurbished equipment directly from Cisco? No. Cisco only sells on a selective basis through Comstor.
• Can you place back-orders for Cisco products? No; However, in those situations where the inventory you need is not available or if you are forecasting a future near term demand, contact Comstor.
• Does refurbished equipment have the same restrictions as new products? Yes.  Any equipment that is restricted when purchased as a new product holds the same restrictions when purchased refurbished from Cisco.
• How do I know what is included in a refurbished part number? You can access a “Check Standard Configuration” link next to each part in the Inventory Search Results web page in the tool.
• Can I sell refurbished equipment in combination with the TMP (Trade-in) program? No. Cisco’s Trade-in program is only eligible for the sale of new equipment.
• Are Cisco’s new product-promotions applicable to  refurbished products / bundles of refurbished products? No. Cisco Remarketing has separate pricing and promotions for its products.
• Can I sell SMARTnet? Yes. Refurbished products are eligible for SMARTnet, and SMARTnet contracts would have to be bought in a similar fashion as for new products.